PRIVACY POLICY
Your privacy matters.
At Dollargage, we are committed to protecting your personal information and being transparent about how we collect, use and safeguard your data.
DollarGage Privacy Policy
Last updated: October 2023. Please review our comprehensive privacy statements and compliance guidelines below.
1. Information We Collect
We collect personal information that you provide to us, such as your name, email address, phone number and mortgage-related information when you request calculations, custom comparisons, or submit pre-qualification estimates through our platform.
2. How We Use Your Information
We use your information to provide and improve our services, display relevant mortgage options, facilitate connections with financial advisors, ensure technical functionality, and analytical performance tracking to enhance your experience.
3. Mortgage Partners and Lead Sharing
When you request mortgage information, compare certain options or ask to be connected with third-party service providers, we share your specified lead details with authorized brokers and lending institutions to fulfill your queries.
4. Service Providers
We may share your information with trusted service providers who help us operate our website, run marketing software, manage client communications, or execute administrative tasks, bound strictly by data confidentiality agreements.
5. Marketing Communications
With your consent, we may send you emails or other electronic messages keeping you informed of competitive mortgage rates, refinancing tips, program discounts, or general financial newsletters. Opt-out links are provided in every message.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve site functionality, track session details, and serve personalized content. For deeper insights on the scope of tracking mechanisms and preferences, view our Cookie Policy.
7. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary to fulfill database operations, satisfy auditing processes, address federal financial reporting regulations, and defend our technical systems against fraudulent entries.
8. Data Storage and International Transfers
Your information may be stored and processed in Canada or in other countries where we or our service providers maintain facilities. When we transfer your personal information outside of your home jurisdiction, we take reasonable steps to ensure it is protected in accordance with this Privacy Policy and applicable data protection laws.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Your Choices
You can choose not to provide certain information, but this may limit your ability to use certain features of Dollargage. You can also manage your communication preferences, unsubscribe from marketing emails using the link provided in those messages, or disable cookies through your browser settings.
11. Children's Privacy
Dollargage is not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If we learn that we have inadvertently collected personal information from a child, we will take prompt steps to delete it.
12. Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate or incomplete. To make such a request, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulatory standards. The ‘Last Updated’ date at the top of the policy indicates when the latest amendments became effective. Your continued use of our services following these updates constitutes your acceptance of the revised policy.
14. Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our Privacy Officer directly at our dedicated compliance inbox:
Last updated: September 10, 2025